{"product_id":"comfort-colors-custom-girlfriend-shirt-boyfriend-shirt-bachelorette","title":"Comfort Colors Custom Girlfriend Shirt, Boyfriend Shirt, Bachelorette Surprise, Personalized Birthday Group Shirt","description":"\u003cp\u003eEstimated Delivery Disclaimer\u003c\/p\u003e\u003cp\u003eEstimated delivery times apply only to customers who upload their photos immediately after placing their order and choose to skip the proof process.\u003c\/p\u003e\u003cp\u003eOnce the proof process begins, your delivery timeline will be extended. Please review the proof schedule below carefully.\u003c\/p\u003e\u003cp\u003eProof Processing Schedule\u003c\/p\u003e\u003cp\u003e• If you upload your photos through our photo upload system before 7:00 PM PT, your order will be placed in the next production cycle and you will receive your proof the following day.\u003cbr\u003e• Uploads made after 7:00 PM PT will be processed in the next available cycle, which may take longer than 24 hours.\u003c\/p\u003e\u003cp\u003eApproved proofs submitted through the system before 8:00 PM PT will enter the next business day production cycle.\u003c\/p\u003e\u003cp\u003eOur standard handling time is 2 business days. In most cases, orders ship the next business day after proof approval; however, if any quality issues are detected, your order may ship up to 2 business days after approval.\u003c\/p\u003e\u003cp\u003eCommunication Policy\u003c\/p\u003e\u003cp\u003eOur system processes proofs and photo uploads much faster than email.\u003cbr\u003eIf you contact us regarding proof updates or send your photos via message, your response time may be delayed.\u003c\/p\u003e\u003cp\u003eWe currently have one customer service representative who works 8 hours per day and cannot monitor messages continuously. For this reason, message responses may take up to 24 hours.\u003c\/p\u003e\u003cp\u003eChanges After Approval\u003c\/p\u003e\u003cp\u003eOnce a proof is approved, it is automatically sent to production.\u003cbr\u003eIf you approve your proof and then send a message requesting changes, we may be unable to accommodate them.\u003c\/p\u003e\u003cp\u003eRevision Policy\u003c\/p\u003e\u003cp\u003e• You are entitled to 2 free revision requests.\u003cbr\u003e• A 3rd revision request is available for an additional $5 fee.\u003c\/p\u003e\u003cp\u003eMULTIPLE PHOTO SET UPLOAD\u003c\/p\u003e\u003cp\u003eIf you purchased more than one T-shirt and would like a different design for each shirt, please upload the first photo set when submitting your order and specify in the personalization box which T-shirt that upload is for.\u003c\/p\u003e\u003cp\u003eAfter placing your order, please contact us to send the remaining photo sets.\u003c\/p\u003e\u003cp\u003eYou may send multiple photo sets—just make sure to indicate which photo set belongs to which T-shirt.\u003c\/p\u003e\u003cp\u003eFor example, if you purchased two shirts:\u003c\/p\u003e\u003cp\u003e* Medium size for Ashley\u003cbr\u003e* Large size for Jess\u003c\/p\u003e\u003cp\u003eYou can leave a note such as “M - Ashley” and “L - Jess” with the corresponding uploads. If the names are the same and only the shirt sizes differ, simply specifying the size will be sufficient.\u003c\/p\u003e\u003cp\u003ePlease note that you will need your order number to upload your photos. If you do not know your order number, feel free to contact us and we will get back to you within 24 hours. If your request is urgent, you can also find your order number in your order confirmation email.\u003c\/p\u003e\u003cp\u003eThank you!\u003c\/p\u003e\u003cp\u003eAutomatic Production Policy\u003c\/p\u003e\u003cp\u003eIf a proof is not approved within 24 hours, it will be automatically sent to production.\u003cbr\u003eIn this case, we will not accept any return or refund requests due to a missed proof approval.\u003c\/p\u003e\u003cp\u003eBULK ORDER REQUESTS\u003c\/p\u003e\u003cp\u003eIf you’re planning to place a bulk order of 10+ shirts, feel free to contact us with your sizes and need-by date—we’ll be happy to provide a special quote.\u003c\/p\u003e\u003cp\u003eWe reply to all messages within 24 hours.\u003cbr\u003ePlease avoid sending multiple messages, as this may delay our response. We always respond starting from the oldest messages first.\u003c\/p\u003e\u003cp\u003eWe do not accept cancellations after 2 hours from the time the order is placed.\u003c\/p\u003e\u003cp\u003eHOW TO ORDER\u003c\/p\u003e\u003cp\u003eFirst dropdown: Style \u0026amp; Size\u003c\/p\u003e\u003cp\u003ePeak season (Nov–Dec): Timelines may extend; contact us if you’re on a deadline.\u003c\/p\u003e\u003cp\u003eRUSH ORDERS \u0026amp; SHIPPING SPEED\u003c\/p\u003e\u003cp\u003ePlace your order and choose a shipping speed at the checkout\u003c\/p\u003e\u003cp\u003eContact us immediately with:\u003cbr\u003eNeed-by date (with time zone).\u003cbr\u003eYour event\/date (e.g., “birthday on Oct 20”).\u003cbr\u003eShipping upgrade chosen (Standard \/ Express).\u003c\/p\u003e\u003cp\u003eWe prioritize orders placed with a shipping upgrade (Express Shipping).\u003c\/p\u003e\u003cp\u003eShipping Speeds \u0026amp; Handling Times\u003cbr\u003eHandling time:\u003cbr\u003eStandard: ~2 business days (this is not applicable for proofs)\u003cbr\u003eExpress: ~1-2 business days\u003c\/p\u003e\u003cp\u003eCarrier transit (USPS, typical—not guaranteed):\u003cbr\u003eStandard: ~3–6 business days\u003cbr\u003eExpress: ~1–2 business days\u003c\/p\u003e\u003cp\u003eHow to upgrade shipping: At checkout (or in your cart), open the Shipping section and choose Express.\u003c\/p\u003e\u003cp\u003eNote: Carrier timeframes are estimates. USPS can delay or (rarely) lose packages. We do not guarantee delivery for specific dates and do not provide expedited replacements for missed event dates. Please order early whenever possible.\u003c\/p\u003e\u003cp\u003eAvoiding Delays (What Can Hold Your Order)\u003c\/p\u003e\u003cp\u003eMissing or unclear info (photos, text, colors, background).\u003cbr\u003eMultiple back-to-back messages (they can push your thread down our queue).\u003cbr\u003eIf we need clarification and can’t reach you, we cannot accept “late shipment” claims due to missing info.\u003c\/p\u003e\u003cp\u003eReturns, Cancellations \u0026amp; Replacements\u003c\/p\u003e\u003cp\u003eOur mistakes\/damage: 100% free replacement.\u003c\/p\u003e\u003cp\u003eCustomer errors (wrong size, color, design choice, address, or adding customization in “Order Note”): no returns\/refunds.\u003c\/p\u003e\u003cp\u003eCancellation: Allowed within 2 hours of purchase. 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